SHIPPING DELIVERY POLICY

Thank you for shopping with Mamosure. We ship our wellness supplements to customers worldwide. Please review the details below so you know exactly what to expect after placing your order.

Order processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking details once your order ships. Please note that processing times may be slightly longer during sale periods or peak seasons.

Shipping destinations
We ship both within India and internationally to most countries. If your country is not available at checkout, please contact us at mamosures@gmail.com and we'll do our best to help.

Delivery times
Estimated delivery times after dispatch:

• India (domestic): 3–7 business days
• International: 7–21 business days, depending on destination and customs

These are estimates, not guarantees. International delivery times can vary due to customs clearance, local postal delays, and other factors outside our control.

Shipping costs

• India (domestic): FREE shipping on all orders.
• International: A flat shipping rate of ₹3,000 applies, or a rate based on your destination country. The exact shipping charge for your order will be shown clearly at checkout before you complete your purchase.

Please note that international shipping charges do not include any customs duties, import taxes, or local fees, which are the responsibility of the customer (see below).

Customs, duties & taxes (international orders)
International orders may be subject to import duties, customs fees, or local taxes charged by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price. We recommend checking your country's import regulations for dietary supplements before ordering, as some countries have restrictions on ingestible or herbal products. Mamosure is not responsible for orders held, delayed, or seized by customs.

Order tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking information to become active.

Delays
While we work hard to dispatch every order on time, Mamosure is not liable for delays caused by carriers, customs, weather, or other circumstances beyond our control. If your order is significantly delayed, contact us at mamosures@gmail.com and we'll investigate.

Incorrect address
Please ensure your shipping address is complete and correct at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice a mistake, contact us immediately at mamosures@gmail.com — if your order hasn't shipped yet, we'll update it.

Lost or damaged in transit
If your order is lost in transit or arrives damaged, please refer to our Return & Refund Policy and contact us at mamosures@gmail.com within 48 hours of the delivery date (or expected delivery date) so we can resolve it.

Contact
Questions about shipping? Reach us anytime at mamosures@gmail.com.